Legal Management Consulting
Experience the future of law, today
The past decade has been a time of great change for in-house legal professionals. General Counsels face increasing pressure to address current and future business challenges, and confront a complex and ever-changing regulatory landscape. The stakes grow and expectations increase, yet resources remain limited.
- Legal operating model
- Legal process
- Legal risk and matter management
- Legal sourcing
- Legal technology
Deloitte’s Legal Management Consulting (LMC) services were developed by lawyers in collaboration with experts from across Deloitte practice areas such as mainstream management consultancy, risk advisory, and tax management consulting. LMC is a collection of models, frameworks, and systems, designed to help in-house lawyers run their departments more efficiently, and meet their business needs.
It is an attempt to capture countless person-hours of management and consulting experience into a set of services and tools. LMC focuses on operating models, technology, work-sourcing, and cost management.
Read our paper to learn more about this approach: A changing world requires a new approach to law.
Our services include:
Technology has transformed the way legal services are provided. Proven and emerging digital tools have the capability to help teams provide consistency and transparency across borders, more than ever before. Technology can also help mitigate risk with greater efficiency and reliability, automate routine and repetitive tasks, and help free up the team for strategic priorities, achieving more with less.
Deloitte Legal can help General Counsels and their teams choose and implement the technology that works for them—tuned to their people and their goals.
We help legal teams:
- Understand what’s out there
- Understand what’s right for them
- Design and build a legal technology architecture that can deliver enterprise-wide value
As more and more legal teams face increasing volumes of work, mature chatbot technology has emerged in the legal space as a solution to help legal teams cope with volume.
The legal chatbots we build are a friendly interface for legal processes, are available on the phone, like writing to a colleague. They answer legal FAQ, detecting question intent based on NLP algorithms, but not only that. You can use the chatbots to automatically provide advice for your recurring legal issue, enable your internal clients to generate legal documents, to check legal compliance and much more. All this, while allowing your team to focus on the complex and critical legal tasks.
Legal Operating Model
An array of events can trigger the need for a legal operating model transformation: a merger, the appointment of a new CEO or general counsel, a cost challenge, or a change in business strategy can force organizations to re-evaluate aspects of their legal functions. Deloitte Legal helps organizations seeking to change their legal operating models, whether with a large-scale, end-to-end transformation or with a targeted assessment of a particular area.
Depending on each client’s needs, we can map out and coordinate a full-scale legal operating model transformations or smaller, targeted changes to specific areas.
Our solutions can:
- Drive efficiency via process improvements and technology adoption
- Improve service delivery and reduce bottlenecks
- Modernize risk-management protocols
- Reduce legal spend
- Enable the legal team to focus on critical and strategic initiatives
The internal and external factors animating change for organizations present legal departments with an opportunity. Deloitte Legal helps clients evaluate and, where appropriate, reconfigure their internal legal processes. Our legal process advisors help clients develop systematic, intuitive, and efficient processes. In recent years, organizations have been especially eager to refresh their processes in the following areas:
- Client contract management
- Supplier contract management
- Dawn-raid readiness
- Compliance protocols
- Corporate management
- Litigation management
Legal Risk and Matter Management
For many companies, legal risk is not clearly identified and assessed. This can create bottlenecks, resulting in legal teams preoccupied with extinguishing fires instead of defining a risk framework developing strategies to pre-empt critical legal risks. Working in close collaboration with our clients’ in-house legal professionals, Deloitte Legal delivers a current-state risk-management assessment, a gap analysis, and a roadmap they can follow to close that gap, including potential technology solutions. We help companies with best practices and industry standards to manage their legal risks in significant areas such as:
- Legislation changes
- Contract management
- Data privacy
General Counsels must manage greater challenges on an ever-changing landscape—and must do so with limited resources. Deloitte Legal helps clients build a model that can accomplish more with less, by balancing in-house resources with technology and external services providers.
Our sourcing teams have a deep knowledge of novel legal sourcing strategies such as working with panels of global or regional firms, working with alternative service providers, and leveraging technology. By applying these insights to our clients’ specific goals, Deloitte Legal helps organizations identify an efficient, effective alignment of tasks with appropriate resources, enabling a nimbler, more effective legal function with the ability to refocus on strategic priorities.
A decade of accelerating economic, technological, and regulatory disruption has challenged legal leaders to see the invisible intersections connecting their business units and to make decisions that will create ripples throughout their organizations. Our Legal Management Consulting teams lead labs to help clients achieve their full potential. They apply a tested set of principles that combine behavioral science, analytics, technology, and facilitation to break through the roadblocks that impede progress. Roadblocks such as groupthink, project entropy, change fatigue, scope-creep, and just about everything else that can stall growth.